CAST - Centre for the Acceleration of Social Technology
As Head of Design and Product, I helped devise and run a twelve week accelerator programme to support non-profits in identifying gaps in their service provision and then in deploying creative uses of technology to fill the need.
Throughout 2016 I oversaw six charities graduate from the process culminating in advisory board support post-programme. The charities involved were Breast Cancer Care, Oxfam, Centrepoint, Age UK, Advising London and Clore.
For Breast Cancer Care we developed and app to help women on the long road to recovery post-cancer treatment.
For Centrepoint we devised a SMS-based Q&A 'bot' service to gather information from vulnerable young people who are either at risk of becoming, or actually, homeless. This is works out of hours while their phone lines are unmanned.
For Oxfam we examined the area of food insecurity in working families. An ambitious, UK-wide social savings scheme was devised which would prevent families having to resort to food banks in times of financial crisis. It is currently in test.
For AgeUK, we designed and built a platform to help care coordinators conduct and record guided conversations with elderly people who are living in their own homes but may need extra assistance. An incredibly successful pilot was run across four AgeUK locations with over 100 elderly people.
For Advising London we designed a service that allows people, through image capture, OCR and natural language processing to decipher and understand the letters they have received from organisations that have a legal narrative. The service is in very early beta testing.